Privacy policy
Ibex Supplies Ltd is committed to protecting and maintaining your privacy. We comply with data protection laws that are applicable in respect of data processing within the UK. Ibex Supplies Ltd determines the purposes and the manner in which personal data is processed.
This privacy notice sets out how we collect, use and protect your personal information and your rights in relation to your information.
INFORMATION WE MAY COLLECT FROM YOU
To facilitate your interest in Ibex Supplies Ltd, we may collect and process the following data about you:
- Personal data only when you actively enquire about our products and services:
- Name, place of work, position
- Contact information including email address and telephone number
- Postal address
The information that is processed about you is dependent on the purpose and channel of your enquiry.
This includes:
- Enquiries regarding our products and services
- Enquiries for more information about Ibex Supplies Ltd
- Job applications
- Complaints
HOW WE WILL USE YOUR INFORMATION
We will use the information held about you for the purposes for which it was provided to us as stated at the point of collection (or as may be obvious in the context of collection). Your personal data will be used by us in the following ways:
- To respond to your enquiries
- To send you information you have requested
- To improve our business and the service and/or products we provide
- To facilitate any interest in a career at Ibex Supplies Ltd
- For market research purposes
We must have a legal reason to process your personal information. Your information will usually be processed to meet our legitimate interest to facilitate your interest in our business. In those few cases where your consent is required, this will be communicated to you at the point of collection.
INFORMATION STORAGE AND RETENTION
We have in place security measures to protect the security of your personal information and keep it confidential. We review these measures regularly to make sure they remain appropriate. We cannot guarantee the security of any third-party application you may use to transmit your data (for example, internet browsers).
We will keep your personal information for at least as long as we have a relationship with you. When deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal, regulatory and professional obligations.
PAYMENT INFORMATION
We may store bank details for current customers if required to complete a payment / refund transaction.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal data to any member of our group who need access to that information to assist you with the purpose of your enquiry.
We may also disclose your personal data to third parties:
- That are engaged by us to provide services to us, in which case we will require those parties to keep that in formation confidential and secure and to use it solely for the purpose of providing the specified services
To us;
- If we or substantially all of our assets are acquired by a third party, in which case personal data held by our site will be one of the transferred assets;
- If we are under a duty to disclose or share your personal data to regulatory or law enforcement agencies.
LINKS TO OTHER SITES
Our website may, from time to time, contain links to other websites, mainly those of our partners and clients, but also those of other third parties. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
YOUR RIGHTS
You have rights regarding your personal information, including the right to access, correct, delete, restrict or object to our use of it. We would encourage you to inform us if the information we hold about you is no longer accurate. We may need extra information from you to deal with any request. If you would like to discuss or exercise these rights, please contact us at [email protected]. If you do not want us to process your data, then we may not be able to facilitate your interest in our business.
In the event that you have cause for complaint please contact us and we will follow up with you to resolve this. If you have a data privacy related complaint, you also have the option to direct your complaint to the Information Commissioner’s Office (ICO).
COOKIES
Cookies are ways of saving a small amount of information. They are automatically downloaded to your device when you visit a website. Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.
GOOGLE ANALYTICS
This website uses Google Analytics to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ us of the website and to compile statistical reports on website activity for Ibex Supplies Ltd.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
CHANGES TO OUR PRIVACY POLICY
We keep our privacy policy under regular review. This policy was last amended in June 2018. Please check back frequently to see any updates or changes to our privacy policy.
HOW TO CONTACT US
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected]
Ibex Supplies Ltd Unit 1, Martello Enterprise Centre, Courtwick Lane, Littlehampton, West Sussex, BN17 7PA
This policy is under regular review. This policy was last amended on 27th June 2018.